1car1 UK Car Rental News

A range of news and useful reources relating to 1car1 and UK car rental in general.

Customer Care Survey

Please take the time to give us some feedback on the service you recieved and you will be entered in to our monthly prize draw for the chance to win a digital camera. Please ensure you comepte the fields correctly so we can locate your rental details.

Your Rental Agreement Number

Your Representatives Name

Your Name

How Often Do You Hire?

Regularly   Occasionally   Rarely   Never  

Was This Your First Time Hiring With Us?

Yes   No  

When Do you Hire Mostly

 Weekends

 Weekdays

 For Business

 For Pleasure

Was The Vehicle Provided On Time

Yes   No  

If Not Were You Contacted And Advised?

Was The Vehicle Provided By Your Company?

Yes   No  

If Collected From A Branch Was The Vehicle Available At The Agreeded Time

Yes   No  

Was The Vehicle Clean On The Outside

Yes   No  

Was The Vehicle Clean On The Outside

Yes   No  

Did We Agree With You On The Condition Of The Vehicle

Yes   No  

Were You Supplied With A Vehicle Condition Report?

Yes   No  

Were We In Company Uniform

Yes   No  

If Not Were We Smart And Presentable

Yes   No  

Were We Courteous And Well Mannered

Yes   No  

Did We Offer To Show You Around The Vehicle?

Yes   No  

Did We Offer To Show You The Controls?

Yes   No  

Were We Knowledgable About The Vehicle?

Yes   No  

Were We Knowledgable About The Company?

Yes   No  

Did We Want To Help?

Yes   No  

Did We Explain About Returning The Vehicle?

Yes   No  

Were You Generally Satisfied With The Service?

Yes   No  

Satisfaction Rating: 1 Being Poor 10 Being Excellent

Any Other Comments